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Billing

My Pro plan is not active

Steps to check if your paid plan is linked to the right account.

  • Confirm the payment was completed through the checkout provider once paid plans are available.
  • Make sure you are logged in with the same email used at checkout.
  • Log out and log back in.
  • If access is still not active, contact support and include your account email and purchase email.
Still need help? Contact support@getmicrosteps.com or use the Contact page.