7-day money-back guarantee (first-time purchases)
When paid plans become available, paid plans are planned to include a 7-day money-back guarantee for first-time purchases. If MicroSteps is not a fit, contact us within 7 days of your initial purchase for a refund request.
How to request a refund
Submit a refund request through our Contact page with your MicroSteps account email and the email used at checkout. Include your plan name and purchase date so we can locate the order quickly.
Renewals
Once paid subscriptions are enabled, renewal payments are generally non-refundable unless required by law.
Processing time
Approved refunds may take several business days to appear, depending on your payment method and payment provider processing times.
Payment processor
When paid checkout becomes available, payments will be processed by our merchant-of-record payment provider. We plan to use Lemon Squeezy as the merchant of record for paid purchases; this section applies once paid checkout is enabled.
Contact
Questions about billing or refunds? Contact support@getmicrosteps.com.